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Frequently Asked Questions

Can we purchase several tests for one booklet?
How do I download my online courses?
How do I take a test?
I purchased some courses. What do I do now?
Is there a test included with every booklet?
Is this a secure website?
Where is my certificate of completion?

Can we purchase several tests for one booklet?
Yes! You can purchase up to three additional tests per booklet in addition to the one included with the booklet for the price of $6/per credit/per person. You will need to have the names of the participants handy and the order must be placed over the phone by calling 800-510-2317 or by e-mailing support@apexceus.com

How do I download my online courses?
Go to My Account click on My Courses and then click on the Course title or the PDF icon. Choose Print or Save As after it opens.

How do I take a test?
In order to gain access to the online test you must download and read the course. Download the course first by clicking on the pdf icon next to the word Documentation below. Next, when you are ready to take the test, please click on the link Ready-Take test and input the keycode of the course found at the end of the pdf document you have downloaded. Once you gain access you have a maximum of three attempts to pass the test. Your certificate will be issued in My Account as soon as you pass your test!
I purchased some courses. What do I do now?
Thank you for your order. For orders for online courses please go to My Account and look for the word Documentation on the right side of the My Account page. For each course, click on the pdf symbol next to the word Documentation and Open/Save or Print the course. You need to have Adobe Reader on your computer in order to open the document. If you do not, please download it for free from www.adobe.com. When you are ready to take the test, go to My Account and click on Ready - Take test or use the Take test menu on the Home page. All booklet orders are mailed out and the associated tests that are part of the booklet have to be mailed or faxed to us at the address and fax number on the test sheet.
Is there a test included with every booklet?
Yes! The fee for every booklet includes one test per booklet per person. Grading is also included in the price of each booklet.

Is this a secure website?
Yes! Our SSL feature is offered by our processor, Authorize.net and webhosting company, Simpova.com

Where is my certificate of completion?
Go to My Account click on My Certificates and then click on the Certificate title. Choose Print or Save As after it opens.

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